Professional Service Engineer -SF



Job Description:

Looking for Customer Support Engineer to provide technical support to customers and partners.

Successful candidates will work as part of a very focused and expert team that rolls out formal network analysis and verification software products to eliminate change-induced outages and breaches in complex networks.

  • Provide feedback to product management and engineering for improving features, functionality, and usage that can result in increased performance.
  • Perform consultative and hands-on work with customers during post-sales deployments.
  • Document design guidelines and recommend improvements to customers for the networks they support.
  • Advanced Routing Protocols & Technologies
  • Carrier-class Routers and Technologies
  • Traffic Engineering


  • College degree (Bachelors or higher); technical degree preferred
  • 6 to 8 years experience with Service Provider network design and support
  • Experience in operating a large scale WAN environment utilizing BGP, RSVP, MPLS, ISIS and/or OSPF
  • Experience and knowledge of BGP and Internet Routing Policies
  • Solid understanding of TCP/IP (both IPv4/IPv6)
  • Extensive knowledge of both Cisco IOS/IOS-XR and JUNOS
  • Advanced Network Certifications
  • Ability to script using PERL/Python/Shell a plus


Senior Manager/Director Sales Development



Our client is revolutionizing Cyber Risk with a SaaS-based Vulnerability and Exploit Intelligence platform that accurately measures risk and prioritizes remediation efforts before an attacker can exploit an organization’s weaknesses.

Position Summary
We are looking for a high-energy, competitive, driven Sales Development leader with exceptional business skills and a natural desire to win. The Sr. Manager/Director of Sales Development will manage, and grow a world-class team of SDRs and ensure the qualification and generation of new opportunities that drive the company’s high growth numbers. This seasoned leader will play an integral role in the success of the company. This role reports to the VP Marketing, is based in our San Francisco HQ office, with a split SDR team between our San Francisco and Chicago offices.


  • Hire, train, and manage a team of Sales Development Reps (SDRs) focused on creating and qualifying leads, setting up prospective customer meetings, and partnering with Sales Reps to drive pipeline growth.
  • Lead SDR team to exceed their respective month, quarter, and annual targets
  • Measure and continually find ways to improve process and performance
  • Foster collaboration within SDR team and across marketing, field sales and customer success teams
  • Partner with Sales and Marketing to establish inbound and outbound lead generation that is aligned with sales goals and marketing initiatives.
  • Work closely with Marketing and Sales Operations to establish, enforce, and improve team efficiency, effectiveness, and reporting
  • Maintain and develop the career growth path for SDR team
  • Drive strategy, vision, and scale for the team to support the goals of the sales organization, especially scalable infrastructure and operations to support our high growth goals.
  • Analyze business and industry trends and implement best practices to keep the team ahead of the curve.


  • 7-10 years’ experience including 3+ years of success building, leading, and managing a team of BDRs, SDRs, or inside sales professionals in a B2B SaaS technology company.
  • A deep level of experience in sales development best practices and developing, coaching, and mentoring sales development teams.
  • Proven abilities to think strategically while driving operational excellence, and influence cross-functionally to drive results.
  • Proven track record in outbound/cold calling sales: exceeding personal sales quota
  • Deep understanding of generating pipeline through outbound activity
  • Results oriented, metrics driven track record
  • Enthusiastic leader with the ability to inspire others
  • Experience with CRM solutions, preferred
  • Outstanding leadership, analysis and qualification skills.
  • Demonstrated track record of sales development leadership excellence at leading B2B Software/SaaS technology companies. Security industry experience a big plus.
  • Demonstrated excellence in an account-based marketing world engaging with mid-level as well as C-level executives at strategic enterprise accounts is critical.
  • A track record thriving in an entrepreneurial and self-starting environment leveraging your creativity, insight, and intellect.
  • Outstanding organization and time management skills with excellent verbal and written skills.
  • Detail oriented and analytical with a high clock speed with an ability to thrive in a high growth startup and juggle many balls at one time.
  • BA/BS degree required.


  • Competitive compensation

Product Marketing Manager- San Francisco



The Product Marketing Manager is responsible for the outbound product marketing activities, including messaging and positioning of products and corresponding solutions, content creation, presentation creation and delivery to internal and external audiences. Ability to independently translate technical capabilities into customer benefits is crucial.  This role requires a strong understanding of the security market and understanding of how enterprise technology buyers buy, their buying criteria, and the content required to influence a purchase throughout the buyer’s journey. Experience in building supporting collateral for the sales channel is also important.

The ideal candidate has proven experience working directly with engineering and product management teams, can show work examples of exemplary writing, and can provide a list of recent venues where s/he presented.


  • Develop and execute product (new & release) launch strategies: positioning and messaging that differentiates products in the market
  • Define, develop and deliver sales tools (e.g. demos, presentations) that communicate the product value proposition to the sales and channel sales teams
  • Define, develop and deliver marketing collateral (e.g. brochures, data sheets, blogs, videos, podcasts), competitive collateral, and sales and channel partner training
  • Technical editing and review of marketing team documents for technical accuracy
  • Support the sales process (e.g. provide product sales expertise, input for RFPs)
  • Be a product evangelist
  • Develop the core technical positioning and messaging for the product and partnership integrations
  • Perform product demos and presentations for customers, and prospects at tradeshows, events, or meetings
  • Work with integration partners and engineering to develop and extend the technical partnership, as appropriate: technical roadmap exchanges, licensing renewals and certifications
  • Help gather and requirements from customers, including third-party party integrations and document as needed
  • Support the creation of innovative marketing programs that drive demand


  • Minimum of 5 years’ experience as a Product Marketing Manager, experience in a field facing role or military experience in the security space
  • Technical background with 5+ years in the cybersecurity market
  • Technical undergrad with a degree in business or marketing preferred; (MBA preferred)
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated success in defining and launching award-winning products; writing samples will be required
  • Excellent written and verbal communication skills, along with attention to detail and quality; sharing of presentation experience and demonstration of other external written communication experience required (blogs, social media, bylines, published research, etc.)
  • Culture fit: has a can-do attitude, enjoys being an active participant in a high-performance team, and knows how to have fun while operating at the insane pace of a successful startup
  • Available to travel ~25% of the time


Senior Sales Engineer – San Francisco, CA




Role Description

As a Senior Sales Engineer, you’ll help our client’s large enterprise prospects understand the security and operational benefits of our SaaS solution as you become a trusted advisor.  You will be supporting deployments in the field for our IoT security analytics platform. The Senior Sales Engineer is responsible for providing a high-touch technical sales experience for prospects.



Partner with sales to present the platform

Develop and deliver compelling product demos and proofs of concept

Provide technical sales support in acquiring new customers

Develop a trusted partner relationship with customer executive sponsors and key stakeholders, and help navigate the complex buying cycles typical of six and seven figure security purchases



5+ years of experience as a Sales Engineer selling into large enterprises with a minimum of 2 years selling Security Solutions.

Experience in pre-sales for one of the following technologies:  IDS/IPS, SIEM, DLP, Encryption, Access Management, Authentication, NGFW, Advanced Threat Detection or similar.

Previous sales of SaaS solutions a plus

Ability to get into the weeds as to how we solve problems and create a value proposition.

Must be comfortable communicating over the phone, in-person, and in writing (including SOWs & RFPs).

Technical expertise in networking, security and wireless concepts.

Strong communication, listening, presentation, and meeting facilitation skills to interact with developers, IT, architects, and end users

Experience presenting to the CIO, CISO, CSO, CTO of large organizations

Thorough understanding of the current security solutions landscape

Comfort with the technical drivers behind a platform purchase, enough to “own” initial conversations with technical leaders, and ability to clearly tie the value of a platform back to customer needs

Desire to keep updated on product and industry knowledge

NETWORK SALES ENGINEER- Santa Clara, California






Come join one of the fastest growing SD-WAN and SD-Security companies in the Silicon Valley.

This Senior Network Sales Engineer will be developing, implementing, and supporting complex MPLS and SD-WAN networking solutions to address a variety of SP and Enterprise customers.

They will need to excel in a fast-paced and dynamic environment with the ability to multi-task and work closely with peers in Engineering and Architecture for implementing new technologies.

This person must be a collaborative team player that will work across cross-functional groups and have the ability and willingness to mentor others and have a sound business approach for supporting our global footprint.

This person will need to obsess over the customer experience and drive operational excellence in their everyday work.

Besides a strong technical role, this position also requires strong people skills and an individual who enjoys the dynamic nature environment.

Specific Duties & Responsibilities:

  • Advanced Routing Protocols & Technologies
  • Carrier-class Routers and Technologies
  • Traffic Engineering


  • College degree (Bachelors or higher); technical degree preferred
  • 6 to 8 years experience with Service Provider network design and support
  • Experience in operating a large scale WAN environment utilizing BGP, RSVP, MPLS, ISIS and/or OSPF
  • Experience and knowledge of BGP and Internet Routing Policies
  • Solid understanding of TCP/IP (both IPv4/IPv6)
  • Extensive knowledge of both Cisco IOS/IOS-XR and JUNOS
  • Advanced Network Certifications
  • Ability to script using PERL/Python/Shell a plus

Senior Systems Engineer- Washington, DC


Job Description


As a Senior Sales Engineer you will be the technical side of the Sales team, both an expert and visionary in the field. You will be responsible for educating customers, understanding their technical & business issues, managing their deployment and development projects, providing support, and helping to develop and refine its innovative solutions. You must have strong communication skills for customer presentations, industry events and providing a feedback loop to Product Management.

Duties include: 

  • Analyze customer network infrastructure for potential opportunities to demonstrate our solution’s unique capabilities
  • Work independently to evaluate prospective customers’ networks and deliver the appropriate evaluation, ROI, savings, proposed operational evolution and associated process management
  • Work closely with Sales and Engineering to resolve technical issues that arise during customer testing and demo creation
  • Create compelling test plans, demos, and customer presentations
  • Drive improved testing, demos, deployment, architecture, monitoring and reports leading to compelling pre-sales support for sales organization
  • Participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of performance testing
  • Work with customer success team during onboarding process



A strong technical knowledge of datacenter networking is crucial as is hands-on experience with automation as it relates to networking devices

.•    BS degree in engineering, computer science or similar relevant field or equivalent
•    Deep technical knowledge of datacenter network architecture, SDN, and large-scale private cloud networks. Knowledge of IBNS is a plus.
•    Experience with network technologies (routing, switching, automation, systems management, troubleshooting and architecture) including knowledge from the application layer down to the physical layer
•    Proficiency in configuration and troubleshooting common network vendor solutions with Cisco, Arista, Cumulus, Juniper and Snaproute a plus
•    Knowledge of automation technologies including Ansible playbooks, Chef recipes, Puppet, Python scripting and JSON programming is preferred
•    Experience using network management and troubleshooting tools
•    Outstanding oral and written communication skills


Regional Sales Director – NJ


My client seeks an experienced and motivated individual to fill the position of Regional Sales Director – NJ. In this direct sales position, you will manage a list of named accounts and/or manage a geographic territory. The qualified sales professional understands development of business strategies and solutions for complex and multi-faceted customer problems, and is able to internally provide advice to support the overall growth strategy for driving business activities.

Primary Duties & Responsibilities

• Advanced level of specialized knowledge, with record of sales success; expert in the field• Responsible for the sales of company’s products within an assigned geographic territory and within an assigned group of named accounts within the region.  Achieves sales budget by the growth of existing accounts and the development of new accounts • Maintains database of customers.  Enters interactions with customers in SalesForce database• Uses available resources to develop effective sales calls.  These resources include opportunities identified by previous sales calls, invoices, Tech Service cases, webinar attendees and sample requests  • Sells new and existing products, discovers new opportunities, and secures incremental business• Explores, identifies, and communicates potential opportunities with the Regional Business Managers and Product Managers• Consistently performs effective sales calls throughout the assigned territory and closes new business opportunities• Attends trade and vendor shows and meetings as required• Provides timely communication and follow-up to customers, consistently meets the customers’ expectations• Provide pertinent market and competitive information to the organization• In collaboration with Product Managers, develops short and long-range strategies for product expansion; assesses potential application of the company products to meet customer needs and prepares detailed product specifications for the development, implementation, and customization of customer solutions• Collaborates with Product Managers on presentations, product demonstrations, and on-site customer visits• Represents Sales group on cross-functional team interfacing with R&D, production, and manufacturing to develop new products or enhance existing products or product lines• Researches and analyzes the territories and the company’s markets, competition and product mix; makes presentations on new and existing products to current and potential customers• Provides innovative problem-solving approaches to enhance organizational capabilities; uses peer network to expand technical and sales capabilities and identify new sales opportunities• Devises new approaches to problems encountered, shares approach with Regional Business Managers• Uses a wide application of complex principles, theories and concepts in the specific field• Creates opportunities to enhance technical methodology or content through expansion of existing or development of new efforts• Assists in providing training to lower level Sales staff

Education / Experience

• BA/BS in Business, CIS, or related field preferred.

• 5 -8 years of experience in a related area or equivalent combination of education / experience.

• Academic training or bench experience in CS, IT, EE a plus

• Track Record of analytical capability in a high performance environment

• High attention to detail and proven organization and administration skills

• Ability to accomplish projects with little supervision

• Proficient using the latest versions of Microsoft Office products

• Experience using• Familiar with Quoting software a plus

• Familiar with SQL and Crystal Reports a plus

• Excellent verbal and written communications skills in English

• Ability to deliver written and oral presentations

• Able to provide proof of driver’s insurance


Systems Engineer – San Francisco

San Francisco Bay Area, California
Representing the technical solution of our SDN/NFV client is the primary responsibility of a Systems Engineer. With an advance in technology and representing a solid solution for the networking industry – our client is making the way enterprise handles networking cutting edge. Our client is looking for a passionate, entrepreneurial, and technically savvy sales engineer to help our customers and partners evaluate, adopt and expand the use of their networking product.

Job responsibilities:
Provide pre-sales technical support and technical expertise to our customers and partners
Perform hands-on work with customers during product evaluations and post-sales
Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature
Integrate Products into existing management, monitoring, and provisioning frameworks
Create design guidelines and recommend improvements to customers for the networks they support
Provide feedback to product management and engineering
Keep up-to-date on competitive solutions, products, and services
Author whitepapers, knowledge base articles, and other customer/partner facing content

Job requirements:
Expert knowledge in the following areas: Ethernet, Layer2 (RSTP/MSTP, VLAN/VXLANs etc.), Layer3 (IP Routing, OSPF, BGP, etc.), and networking management
Expertise in at least one area of related technologies – virtualization, storage, Web 2.0 applications, etc
Knowledge in architecting and/or managing large-scale data-center networking solutions
Basic Linux experience. You don’t need to be a Linux admin
Experience in automation and management at scale a huge plus (e.g. Ansible, Saltstack, Puppet)
Knowledge of cloud networking ecosystem (Openstack, containers, NSX, etc)
Excellent written and verbal communication skills
Knowledge of competitive products, solutions, and services


Systems Engineer- New York, SF, D.C.

Looking for Field Systems Engineers to provide pre-sales technical expertise to our client’s customers and partners.


• Perform consultative and hands-on work with customers during pre-sales product evaluations and post-sales deployments.

• Perform consultative and hands-on work with customers during pre-sales product evaluations and post-sales deployments.

• Perform tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and features.

• Document design guidelines and recommend improvements to customers for the networks they support

.• Provide feedback to product management and engineering for improving features, functionality, and usage that can result in increased sales.

• Gain expertise in new technology trends in the networking industry, especially related to network reliability, analytics and security

.• Keep up-to-date on competitive solutions, products, and services.

• Author whitepapers on technology and products.

• Produce and deliver customer facing presentations and demos for targeted opportunities.


  • Experience on Cisco, Juniper, or equivalent routers, switches, firewalls, load balancers, etc.
  • Hands-on experience with hardware and software configuration and troubleshooting of enterprise-class networks in LAN/WAN and data centers.
  • Proficient in networking protocols: TCP/IP, BGP, OSPF, MPLS, Multicast, Layer 2 switching, QoS, etc.
  • Expert understanding of data networking concepts, protocols, products, and architectures.
  • Knowledge of scripting languages (Python, Perl, etc.), data interchange formats (JSON, XML, etc.).
  • Excellent written and verbal communication skills. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.
  • Strong analytical, problem-solving, and debugging skills.
  • Ability to work in virtual teams under time pressure, with excellent project management, documentation and communication skills.

Additional experience in the following areas is highly desirable:

  • Prior hands-on experience with large scale enterprise networking.
  • Experience working with REST APIs.
  • A strong foundation in Linux use and administration.
  • Data networking certifications i.e. CCDP, CCIE or equivalent.
  • Knowledge on SDN, Openstack, Big Data, Cloud Data Centers, and Virtualization.
  • Knowledge on network monitoring, automation, network availability and capacity planning

To Apply

West Coast Sales Engineer

Ready to hunt, negotiate  and close large, complex sales in the IoT and Cloud security market? 

Our client, a tier one  venture-backed Cybersecurity software vendor is looking for a Sales Engineer, able to travel and handle the Western Region, to support strategic sales of IoT and Cloud security offerings to major enterprise.

Location preference is for the SF Bay region. Open to any location near a major airport – extensive West Coast Travel.

The Presales engineer will support all aspects the firm’ s sales efforts to and through key enterprise customers focused on IoT security.

The Sales Engineer is primarily responsible for the development, design and implementation of our client’s security solutions.

The Sales Engineer will provide support to the sales team in defining strategies for successful sales and implementations of solutions in a broad range of applications.

In addition, they will be expected to present to customers (including; development staff, CxO’ s, analysts and partners) information concerning the technical and business benefits of our client’ s security solutions.

Education, Experience and Skills Requirements

6-8+ years of sales engineering experience in the Cybersecurity market.

MUST have network security experience.

MUST be able to Travel

  • Bachelor’ s or equivalent experience.   MBA strongly desired.
  • A strong track record of sales of complex sales involving security, infrastructure, management, provisioning and managed services offerings.
  • Results-orientation and strong decision making skills with the ability to prioritize multiple objectives and meet aggressive deadlines
  • Excellent people management and interpersonal skills
  • Strong analytical skills
  • Influential communication and negotiation skills


Candidates should have depth and breadth in at SOME (NOT ALL!) of the following.

  • Strong technical and market knowledge of Cloud Infrastructure, Cloud Security.
  • Specific technical knowledge of security concepts: IoT, Wireless, Mobile, endpoint protection